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E-Mail Client Software Settings

Please follow the procedure below carefully to configure your E-Mail account to use our E-Mail services. You should only need to make the changes requested in the procedure for the E-Mail software you are using.

For these procedures your full E-Mail address should look something like this

john@gaslightmedia.com

These are the common email settings to be used if your device is not listed below. 

Incoming mail server: mail.gaslightmedia.com
Outgoing mail server: mail.gaslightmedia.com
Outgoing port should be “2500”
Incoming port can be left at the default setting.
SMTP Authentication should be enabled

E-Mail Client Software Instructions and FAQ

 

E-Mail Client Software Settings

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Outlook 2010 or Outlook 2013

1. Start Outlook
2. Click on the File menu, and then click Add Account (or if account exists, select Account and Edit)
3. Select Manual setup or additional server types, and then click Next.
4. Select the desired E-Mail account then click “Change”
5. Verify and correct as necessary the following settings
   • “E-mail Address:” should have your complete E-Mail address including domain
   • “Incoming mail server (POP3):” should be “mail.gaslightmedia.com”
   • “Outgoing mail server (SMTP):” should be “mail.gaslightmedia.com”
   • “User Name:” should be your complete E-Mail address including domain
   • “Password:” your current password setting should be correct
   • “Log on using Secure Password Authentication (SPA)” should NOT be checked
6. Click “More Settings…”
7. Select the “Outgoing Server” tab
8. Verify that the following item is checked – “My outgoing server (SMTP) requires authentication”
9. Click on the “Advanced” tab
   • Make sure this box is checked – ‘This server requires an encrypted connection’ (SSL) check box under Incoming Server (POP3).
   • Note: the Incoming Server (POP3) box should be set to port 110.
10. Change “Outgoing server (SMTP):” to 2500
11. Click OK. On the right side of the POP and IMAP Account Settings screen, click Test Account Settings.
12. Click “Next” then “Finish”.

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Outlook 2003 or Outlook 2007

• Start Outlook
• Click on the “Tools” menu then “E-mail Accounts”
• Select “View or change existing e-mail accounts” then click “Next”
• Select the desired E-Mail account then click “Change”
• Verify and correct as necessary the following settings
  • “E-mail Address:” should have your complete E-Mail address including domain
  • “Incoming mail server (POP3):” should be “mail.gaslightmedia.com”
  • “Outgoing mail server (SMTP):” should be “mail.gaslightmedia.com”
  • “User Name:” should be your complete E-Mail address including domain
  • “Password:” your current password setting should be correct
  • “Log on using Secure Password Authentication (SPA)” should NOT be checked
• Click “More Settings…”
• Select the “Outgoing Server” tab
• Verify that the following items are checked
  • “My outgoing server (SMTP) requires authentication”
  • “Use same settings as my incoming mail server”
• Click on the “Advanced” tab
• Change “Outgoing server (SMTP):” to 2500
• Click OK.
• Click “Next” then “Finish”

 

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Outlook Express

• Start Outlook Express
• Click on “Tools” menu then “Accounts…”
• Click on the desired E-Mail account then click “Properties”
• Click on the “General” tab at the top
• “E-Mail address:” should be your complete E-Mail address including domain
• Click on the “Servers” tab at the top
• Verify and correct as necessary the following settings
  • “Incoming mail (POP3):” should be “mail.gaslightmedia.com”
  • “Outgoing mail (SMTP):” should be “mail.gaslightmedia.com”
  • “Account name:” should be your complete E-Mail address including domain
  • “Log on using Secure Password Authentication” should NOT be checked
  • “My server requires authentication” should be checked
• Click on the “Settings…” button
• “Use same settings as my incoming mail server” should be selected
• Click “OK”
• Click on “Advanced” tab at the top
• Verify and correct as necessary the following settings
  • “Outgoing mail (SMTP):” should be 2500
  • “Incoming mail (POP3):” should be 110
• Both “This server requires a secure connection (SSL)” should NOT be checked
• Click “OK” then “Close”

 

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Thunderbird

1. Start Thunderbird
2. Click on “Tools” menu then “Account Settings…”
3. Click on the desired E-Mail account in the left window
4. If there is a small “+” to the left of the account, click on that “+”
5. Verify and correct as necessary the following settings
   • “Email Address:” should be your complete E-Mail address including domain
   • “Outgoing Server (SMTP):” should be “Use Default Server”
6. Click on “Server Settings” under your selected account in the left window
7. Verify and correct as necessary the following settings
   • “Server Name:” should be “mail.gaslightmedia.com”
   • “User Name:” should be your complete E-Mail address including domain
8. Click on “Outgoing Server (SMTP)” in the left window
9. Click on the E-Mail server that includes “(Default)” then click “Edit”
10. Verify and correct as necessary the following settings
    • “Server Name:” should be “mail.gaslightmedia.com”
    • “Port:” should be 2500
    • “Use name and password” should be checked
    • “User Name:” should be your complete E-Mail address including domain
    • “Use secure connection:” “No” should be selected
11. Click “OK” then click “OK”

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iPhone

1. Start Settings
2. Go to the “Mail, Contacts, Calendars”
3. Go to “Add Account” at the bottom of the list
4. Go to “Other” at the list of accounts
5. Go to “Add Mail Account”
6. Verify and correct as necessary the following settings
   • “Name:” should be your full name.
   • “Email:” should be your full E-Mail address including domain.
   • “Password:” Password for your account.
   • “Description:” A short name for your account, can be anything.
   • Click “Next”
7. Select “POP” at the top of page
8. “Incoming Mail Server
   • “Host Name: ” should be mail.gaslightmedia.com
   • “User Name: Your complete email address.
   • “Password: ” Your account password
9. Outgoing Mail Server
   • “Host Name: ” should be mail.gaslightmedia.com
   • “User Name: Your complete email address.
   • “Password: ” Your account password
10. Click “Save”

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Android Devices

The easiest way to add email to your Android device is to use the Gmail mail application that is installed by default on the device.

1. You can add both Gmail and non-Gmail accounts to the Gmail app.
   1. Make sure you’ve downloaded the Gmail app.
   2. On your device, open the Gmail app .
   3. In the top left, tap Menu .
   4. To the right of your username, tap the Down arrow .
   5. Tap Manage accounts  and then Add account.
   6. Select “Other(IMAP)” at the bottom of the list. 
   7. Enter your full email address and then tap Next.
   8. Follow the steps on the screen to add your account using these settings
   9. Incoming Server Settings 
      1. Username: your complete email address
      2. Password: your email password
      3. IMAP Server: mail.gaslightmedia.com.
      4. All other setttings remain the default.
      5. Next
   10. Outgoing Server Settings
       1. SMTP Server: mail.gaslightmedia.com
       2. Next
       3. You should be prompted to enter your “screen name” and welcomed to your new account!

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