Check Your Email
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E-Mail Client Software Settings
Please follow the procedure below carefully to configure your E-Mail account to use our E-Mail services. You should only need to make the changes requested in the procedure for the E-Mail software you are using.
For these procedures your full E-Mail address should look something like this
john@gaslightmedia.com
These are the common email settings to be used if your device is not listed below.
Incoming mail server: mail.gaslightmedia.com
Outgoing mail server: mail.gaslightmedia.com
Outgoing port should be “2500”
Incoming port can be left at the default setting.
SMTP Authentication should be enabledE-Mail Client Software Instructions and FAQ
E-Mail Client Software Settings
- Start Outlook
- Click on the File menu, and then click Add Account (or if account exists, select Account and Edit)
- Select Manual setup or additional server types, and then click Next.
- Select the desired E-Mail account then click “Change”
- Verify and correct as necessary the following settings
- “E-mail Address:” should have your complete E-Mail address including domain
- “Incoming mail server (POP3):” should be “mail.gaslightmedia.com”
- “Outgoing mail server (SMTP):” should be “mail.gaslightmedia.com”
- “User Name:” should be your complete E-Mail address including domain
- “Password:” your current password setting should be correct
- “Log on using Secure Password Authentication (SPA)” should NOT be checked
- Click “More Settings…”
- Select the “Outgoing Server” tab
- Verify that the following item is checked – “My outgoing server (SMTP) requires authentication”
- Click on the “Advanced” tab
- Make sure this box is checked – ‘This server requires an encrypted connection’ (SSL) check box under Incoming Server (POP3).
- Note: the Incoming Server (POP3) box should be set to port 110.
- Change “Outgoing server (SMTP):” to 2500
- Click OK. On the right side of the POP and IMAP Account Settings screen, click Test Account Settings.
- Click “Next” then “Finish”.
Category: E-Mail Client Software Settings
- Start Outlook
- Click on the “Tools” menu then “E-mail Accounts”
- Select “View or change existing e-mail accounts” then click “Next”
- Select the desired E-Mail account then click “Change”
- Verify and correct as necessary the following settings
- “E-mail Address:” should have your complete E-Mail address including domain
- “Incoming mail server (POP3):” should be “mail.gaslightmedia.com”
- “Outgoing mail server (SMTP):” should be “mail.gaslightmedia.com”
- “User Name:” should be your complete E-Mail address including domain
- “Password:” your current password setting should be correct
- “Log on using Secure Password Authentication (SPA)” should NOT be checked
- Click “More Settings…”
- Select the “Outgoing Server” tab
- Verify that the following items are checked
- “My outgoing server (SMTP) requires authentication”
- “Use same settings as my incoming mail server”
- Click on the “Advanced” tab
- Change “Outgoing server (SMTP):” to 2500
- Click OK.
- Click “Next” then “Finish”
Category: E-Mail Client Software Settings
- Start Outlook Express
- Click on “Tools” menu then “Accounts…”
- Click on the desired E-Mail account then click “Properties”
- Click on the “General” tab at the top
- “E-Mail address:” should be your complete E-Mail address including domain
- Click on the “Servers” tab at the top
- Verify and correct as necessary the following settings
- “Incoming mail (POP3):” should be “mail.gaslightmedia.com”
- “Outgoing mail (SMTP):” should be “mail.gaslightmedia.com”
- “Account name:” should be your complete E-Mail address including domain
- “Log on using Secure Password Authentication” should NOT be checked
- “My server requires authentication” should be checked
- Click on the “Settings…” button
- “Use same settings as my incoming mail server” should be selected
- Click “OK”
- Click on “Advanced” tab at the top
- Verify and correct as necessary the following settings
- “Outgoing mail (SMTP):” should be 2500
- “Incoming mail (POP3):” should be 110
- Both “This server requires a secure connection (SSL)” should NOT be checked
- Click “OK” then “Close”
Category: E-Mail Client Software Settings
- Start Thunderbird
- Click on “Tools” menu then “Account Settings…”
- Click on the desired E-Mail account in the left window
- If there is a small “+” to the left of the account, click on that “+”
- Verify and correct as necessary the following settings
- “Email Address:” should be your complete E-Mail address including domain
- “Outgoing Server (SMTP):” should be “Use Default Server”
- Click on “Server Settings” under your selected account in the left window
- Verify and correct as necessary the following settings
- “Server Name:” should be “mail.gaslightmedia.com”
- “User Name:” should be your complete E-Mail address including domain
- Click on “Outgoing Server (SMTP)” in the left window
- Click on the E-Mail server that includes “(Default)” then click “Edit”
- Verify and correct as necessary the following settings
- “Server Name:” should be “mail.gaslightmedia.com”
- “Port:” should be 2500
- “Use name and password” should be checked
- “User Name:” should be your complete E-Mail address including domain
- “Use secure connection:” “No” should be selected
- Click “OK” then click “OK”
Category: E-Mail Client Software Settings
- Start Settings
- Go to the “Mail, Contacts, Calendars”
- Go to “Add Account” at the bottom of the list
- Go to “Other” at the list of accounts
- Go to “Add Mail Account”
- Verify and correct as necessary the following settings
- “Name:” should be your full name.
- “Email:” should be your full E-Mail address including domain.
- “Password:” Password for your account.
- “Description:” A short name for your account, can be anything.
- Click “Next”
- Select “POP” at the top of page
- “Incoming Mail Server
- “Host Name: ” should be mail.gaslightmedia.com
- “User Name: Your complete email address.
- “Password: ” Your account password
- Outgoing Mail Server
- “Host Name: ” should be mail.gaslightmedia.com
- “User Name: Your complete email address.
- “Password: ” Your account password
- Click “Save”
Category: E-Mail Client Software SettingsThe easiest way to add email to your Android device is to use the Gmail mail application that is installed by default on the device.
- You can add both Gmail and non-Gmail accounts to the Gmail app.
- Make sure you’ve downloaded the Gmail app.
- On your device, open the Gmail app
.
- In the top left, tap Menu
.
- To the right of your username, tap the Down arrow
.
- Tap Manage accounts and then Add account.
- Select “Other(IMAP)” at the bottom of the list.
- Enter your full email address and then tap Next.
- Follow the steps on the screen to add your account using these settings
- Incoming Server Settings
- Username: your complete email address
- Password: your email password
- IMAP Server: mail.gaslightmedia.com.
- All other setttings remain the default.
- Next
- Outgoing Server Settings
- SMTP Server: mail.gaslightmedia.com
- Next
- You should be prompted to enter your “screen name” and welcomed to your new account!
Category: E-Mail Client Software Settings