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E-Mail Client Software Settings

  1. Start Outlook
  2. Click on the File menu, and then click Add Account (or if account exists, select Account and Edit)
  3. Select Manual setup or additional server types, and then click Next.
  4. Select the desired E-Mail account then click “Change”
  5. Verify and correct as necessary the following settings
    • “E-mail Address:” should have your complete E-Mail address including domain
    • “Incoming mail server (POP3):” should be “pop.{your domain}”
    • “Outgoing mail server (SMTP):” should be “smtp.{your domain}”
    • “User Name:” should be your complete E-Mail address including domain
    • “Password:” your current password setting should be correct
    • “Log on using Secure Password Authentication (SPA)” should NOT be checked
  6. Click “More Settings…”
  7. Select the “Outgoing Server” tab
  8. Verify that the following item is checked – “My outgoing server (SMTP) requires authentication”
  9. Click on the “Advanced” tab
    • Make sure this box is checked – ‘This server requires an encrypted connection’ (SSL) check box under Incoming Server (POP3).
    • Note: the Incoming Server (POP3) box should be set to port 110.
  10. Change “Outgoing server (SMTP):” to 2500
  11. Click OK. On the right side of the POP and IMAP Account Settings screen, click Test Account Settings.
  12. Click “Next” then “Finish”.
  • Start Outlook
  • Click on the “Tools” menu then “E-mail Accounts”
  • Select “View or change existing e-mail accounts” then click “Next”
  • Select the desired E-Mail account then click “Change”
  • Verify and correct as necessary the following settings
    • “E-mail Address:” should have your complete E-Mail address including domain
    • “Incoming mail server (POP3):” should be “pop.{your domain}”
    • “Outgoing mail server (SMTP):” should be “smtp.{your domain}”
    • “User Name:” should be your complete E-Mail address including domain
    • “Password:” your current password setting should be correct
    • “Log on using Secure Password Authentication (SPA)” should NOT be checked
  • Click “More Settings…”
  • Select the “Outgoing Server” tab
  • Verify that the following items are checked
    • “My outgoing server (SMTP) requires authentication”
    • “Use same settings as my incoming mail server”
  • Click on the “Advanced” tab
  • Change “Outgoing server (SMTP):” to 2500
  • Click OK.
  • Click “Next” then “Finish”

 

  • Start Outlook Express
  • Click on “Tools” menu then “Accounts…”
  • Click on the desired E-Mail account then click “Properties”
  • Click on the “General” tab at the top
  • “E-Mail address:” should be your complete E-Mail address including domain
  • Click on the “Servers” tab at the top
  • Verify and correct as necessary the following settings
    • “Incoming mail (POP3):” should be “pop.{your domain}”
    • “Outgoing mail (SMTP):” should be “smtp.{your domain}”
    • “Account name:” should be your complete E-Mail address including domain
    • “Log on using Secure Password Authentication” should NOT be checked
    • “My server requires authentication” should be checked
  • Click on the “Settings…” button
  • “Use same settings as my incoming mail server” should be selected
  • Click “OK”
  • Click on “Advanced” tab at the top
  • Verify and correct as necessary the following settings
    • “Outgoing mail (SMTP):” should be 2500
    • “Incoming mail (POP3):” should be 110
  • Both “This server requires a secure connection (SSL)” should NOT be checked
  • Click “OK” then “Close”

 

  1. Start Thunderbird
  2. Click on “Tools” menu then “Account Settings…”
  3. Click on the desired E-Mail account in the left window
  4. If there is a small “+” to the left of the account, click on that “+”
  5. Verify and correct as necessary the following settings
    • “Email Address:” should be your complete E-Mail address including domain
    • “Outgoing Server (SMTP):” should be “Use Default Server”
  6. Click on “Server Settings” under your selected account in the left window
  7. Verify and correct as necessary the following settings
    • “Server Name:” should be “pop.{your domain}”
    • “User Name:” should be your complete E-Mail address including domain
  8. Click on “Outgoing Server (SMTP)” in the left window
  9. Click on the E-Mail server that includes “(Default)” then click “Edit”
  10. Verify and correct as necessary the following settings
    • “Server Name:” should be “pop.{your domain}”
    • “Port:” should be 2500
    • “Use name and password” should be checked
    • “User Name:” should be your complete E-Mail address including domain
    • “Use secure connection:” “No” should be selected
  11. Click “OK” then click “OK”
  1. Start Settings
  2. Go to the “Mail, Contacts, Calendars”
  3. Go to “Add Account” at the bottom of the list
  4. Go to “Other” at the list of accounts
  5. Go to “Add Mail Account”
  6. Verify and correct as necessary the following settings
    • “Name:” should be your full name.
    • “Email:” should be your full E-Mail address including domain.
    • “Password:” Password for your account.
    • “Description:” A short name for your account, can be anything.
    • Click “Next”
  7. Select “POP” at the top of page
  8. “Incoming Mail Server
    • “Host Name: ” should be pop.{your domain}
    • “User Name: Your complete email address.
    • “Password: ” Your account password
  9. Outgoing Mail Server
    • “Host Name: ” should be smtp.{your domain}
    • “User Name: Your complete email address.
    • “Password: ” Your account password
  10. Click “Save”

Roundcube Email Client

Go to: http://gaslightmedia.com/webmail  – Your username should be your complete email address. You must know your email password to login.

When an email gets marked as spam, it is put into the “Junk” folder. You can see this folder if you log into the webmail client here: http://gaslightmedia.com/webmail.

An email message that has been sent into your Spam folder can be dragged into your “Inbox”. If you want to stop this email from going to spam, forward the email to support@gaslightmedia.com with “whitelist” somewhere in the subject.

You will login to http://gaslightmedia.com/webmail. Once logged in, go to Settings -> Account -> Password.
Remember, if you change your password through Roundcube, you must change your email password on each device that uses that account.

To stop an email from going into spam, we must “whitelist” the sender address. Forward the email that was marked as spam to support@gaslightmedia.com with “whitelist” somewhere in the subject. We will add this address to the whitelist for your account.

Login to http://gaslightmedia.com/webmail.

Use these instructions to get to the settings page:

If you have certain email addresses you’d like to block, or filter, you can do this by logging in to your account and going to Settings->Account->Mail Filter. There is a helpful form that will guide you through setting up these kinds of filters.

After logging in to the webmail client at http://gaslightmedia.com/webmail , the settings icon is in the upper right hand corner of the content area:

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This is the settings page with several tabs across the center of the screen. Under the Account Folder, you will find management options for Password, Mail Filter, Auto Reply (out of office message) and Junk.

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