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– Clients that have not transitioned to the new GLM webmail – CLICK HERE

E-Mail Client Software Settings

Please follow the procedure below carefully to configure your E-Mail account to use our E-Mail services. You should only need to make the changes requested in the procedure for the E-Mail software you are using.

For these procedures your full E-Mail address should look something like this

john@gaslightmedia.com

The part of your E-Mail address after the “@” sign is the “Domain Name”. Please enter this wherever you see “{your domain}” in the procedure below. For example, the server settings for the “john@gaslightmedia.com” account would be…

Incoming mail server: pop.gaslightmedia.com
Outgoing mail server: smtp.gaslightmedia.com
Outgoing port should be “2500”
SMTP Authentication should be enabled

E-Mail Client Software Instructions and FAQ

 

E-Mail Client Software Settings

  1. Start Outlook
  2. Click on the File menu, and then click Add Account (or if account exists, select Account and Edit)
  3. Select Manual setup or additional server types, and then click Next.
  4. Select the desired E-Mail account then click “Change”
  5. Verify and correct as necessary the following settings
    • “E-mail Address:” should have your complete E-Mail address including domain
    • “Incoming mail server (POP3):” should be “pop.{your domain}”
    • “Outgoing mail server (SMTP):” should be “smtp.{your domain}”
    • “User Name:” should be your complete E-Mail address including domain
    • “Password:” your current password setting should be correct
    • “Log on using Secure Password Authentication (SPA)” should NOT be checked
  6. Click “More Settings…”
  7. Select the “Outgoing Server” tab
  8. Verify that the following item is checked – “My outgoing server (SMTP) requires authentication”
  9. Click on the “Advanced” tab
    • Make sure this box is checked – ‘This server requires an encrypted connection’ (SSL) check box under Incoming Server (POP3).
    • Note: the Incoming Server (POP3) box should be set to port 110.
  10. Change “Outgoing server (SMTP):” to 2500
  11. Click OK. On the right side of the POP and IMAP Account Settings screen, click Test Account Settings.
  12. Click “Next” then “Finish”.
  • Start Outlook
  • Click on the “Tools” menu then “E-mail Accounts”
  • Select “View or change existing e-mail accounts” then click “Next”
  • Select the desired E-Mail account then click “Change”
  • Verify and correct as necessary the following settings
    • “E-mail Address:” should have your complete E-Mail address including domain
    • “Incoming mail server (POP3):” should be “pop.{your domain}”
    • “Outgoing mail server (SMTP):” should be “smtp.{your domain}”
    • “User Name:” should be your complete E-Mail address including domain
    • “Password:” your current password setting should be correct
    • “Log on using Secure Password Authentication (SPA)” should NOT be checked
  • Click “More Settings…”
  • Select the “Outgoing Server” tab
  • Verify that the following items are checked
    • “My outgoing server (SMTP) requires authentication”
    • “Use same settings as my incoming mail server”
  • Click on the “Advanced” tab
  • Change “Outgoing server (SMTP):” to 2500
  • Click OK.
  • Click “Next” then “Finish”

 

  • Start Outlook Express
  • Click on “Tools” menu then “Accounts…”
  • Click on the desired E-Mail account then click “Properties”
  • Click on the “General” tab at the top
  • “E-Mail address:” should be your complete E-Mail address including domain
  • Click on the “Servers” tab at the top
  • Verify and correct as necessary the following settings
    • “Incoming mail (POP3):” should be “pop.{your domain}”
    • “Outgoing mail (SMTP):” should be “smtp.{your domain}”
    • “Account name:” should be your complete E-Mail address including domain
    • “Log on using Secure Password Authentication” should NOT be checked
    • “My server requires authentication” should be checked
  • Click on the “Settings…” button
  • “Use same settings as my incoming mail server” should be selected
  • Click “OK”
  • Click on “Advanced” tab at the top
  • Verify and correct as necessary the following settings
    • “Outgoing mail (SMTP):” should be 2500
    • “Incoming mail (POP3):” should be 110
  • Both “This server requires a secure connection (SSL)” should NOT be checked
  • Click “OK” then “Close”

 

  1. Start Thunderbird
  2. Click on “Tools” menu then “Account Settings…”
  3. Click on the desired E-Mail account in the left window
  4. If there is a small “+” to the left of the account, click on that “+”
  5. Verify and correct as necessary the following settings
    • “Email Address:” should be your complete E-Mail address including domain
    • “Outgoing Server (SMTP):” should be “Use Default Server”
  6. Click on “Server Settings” under your selected account in the left window
  7. Verify and correct as necessary the following settings
    • “Server Name:” should be “pop.{your domain}”
    • “User Name:” should be your complete E-Mail address including domain
  8. Click on “Outgoing Server (SMTP)” in the left window
  9. Click on the E-Mail server that includes “(Default)” then click “Edit”
  10. Verify and correct as necessary the following settings
    • “Server Name:” should be “pop.{your domain}”
    • “Port:” should be 2500
    • “Use name and password” should be checked
    • “User Name:” should be your complete E-Mail address including domain
    • “Use secure connection:” “No” should be selected
  11. Click “OK” then click “OK”
  1. Start Settings
  2. Go to the “Mail, Contacts, Calendars”
  3. Go to “Add Account” at the bottom of the list
  4. Go to “Other” at the list of accounts
  5. Go to “Add Mail Account”
  6. Verify and correct as necessary the following settings
    • “Name:” should be your full name.
    • “Email:” should be your full E-Mail address including domain.
    • “Password:” Password for your account.
    • “Description:” A short name for your account, can be anything.
    • Click “Next”
  7. Select “POP” at the top of page
  8. “Incoming Mail Server
    • “Host Name: ” should be pop.{your domain}
    • “User Name: Your complete email address.
    • “Password: ” Your account password
  9. Outgoing Mail Server
    • “Host Name: ” should be smtp.{your domain}
    • “User Name: Your complete email address.
    • “Password: ” Your account password
  10. Click “Save”