logo (5K)

E-MAIL Help

Customer Mail Software Settings for Gaslight Media Mail Service

Please follow the procedure below carefully to configure your E-Mail account to use our E-Mail services. You should only need to make the changes requested in the procedure for the E-Mail software you are using.

For these procedures your full E-Mail address should look something like this

jim@gaslightmedia.com

The part of your E-Mail address after the "@" sign is the "Domain Name". Please enter this wherever you see "{domain name}" in the procedure below. For example, the server settings for the "jim@gaslightmedia.com" account would be...

Incoming mail server: pop.gaslightmedia.com
Outgoing mail server: smtp.gaslightmeda.com

Please call Gaslight Media Technical Support if you have any problems with these settings or are unable to send or receive mail using our new E-Mail services.

Gaslight Media Technical Support: 231-487-0692

Select the proceedure for your E-Mail software

 

 

Use this procedure if you are using Outlook 2003 or Outlook 2007

  1. Start Outlook
  2. Click on the "Tools" menu then "E-mail Accounts"
  3. Select "Add a new e-mail accounts" then click "Next"
  4. Select "Pop3" then click "Next"
  5. Complete the form with following settings
    • "E-mail Address:" should have your complete E-Mail address including domain
    • "Incoming mail server (POP3):" should be "pop.{domain name}"
    • "Outgoing mail server (SMTP):" should be "smtp.{domain name}"
    • "User Name:" should be your complete E-Mail address including domain
    • "Password:" your current password setting should be correct
    • "Log on using Secure Password Authentication (SPA)" should NOT be checked
  6. Click "More Settings..."
  7. Select the "Outgoing Server" tab
  8. Verify that the following items are checked
    • "My outgoing server (SMTP) requires authentication"
    • "Use same settings as my incoming mail server"
  9. Click on the "Advanced" tab
  10. Change "Outgoing server (SMTP):" to 2500
  11. Click OK.
  12. Click "Next" then "Finish"

 

 

Use this procedure if you are using Outlook Express and Vista Windows Mail

  1. Start Outlook Express
  2. Click on "Tools" menu then "Accounts..."
  3. Click "Add" then click "Mail"
  4. On the "Your Name" page type as you want it to appear to everyone who gets an email from you, then click "Next"
  5. On the "Internet Explorer Address" page, type your complete E-Mail address including domain
  6. On the "E-mail Servers Name" page, enter the following settings
    • "My incoming mail server is a POP3 server"
    • "Incoming mail (POP3)server:" should be "pop.{domain name}"
    • "Outgoing mail (SMTP):" should be "smtp.{domain name}"
    • "Outgoing server requires authentication" should be checked
  7. On the "Internet Mail Logon" page, enter the following settings
  8. "Account name:" should be your complete E-Mail address including domain
  9. "Password:" should be the password supplied to you from Gaslight
  10. Click "Finish"
  11. Click on the "Tools" menu then "Accounts..."
  12. Click on the desired E-Mail account then click "Properties"
  13. Click on the "Advanced" tab at the top
  14. Verify and correct the following settings
  15. "Incoming mail (pop3):" should be "110"
  16. "Outgoing mail (smtp):" should be "2500"
  17. Both "This server requires a secure connection (ssl)" should NOT be checked
  18. Click "OK" then "Close"

 

 

Use this procedure if you are using Mozilla Thunderbird

  1. Start Thunderbird
  2. Click on "Tools" menu then "Account Settings..."
  3. Click on Add account below the left window
  4. select "Email account", then click "Next"
  5. On the "Identity" page, Enter the following settings
    • "Your Name:" is the name that you want people to see when they recieve a E-mail from you
    • "Email Address:" should be your complete E-Mail address including domain
  6. Click "Next"
  7. On the "Server information" page, Enter the following settings
    • "type of incoming server" should be "POP"
    • "Incoming Server:" should be "pop.{domain name}"
    • "Outgoing Server:" should be "smtp.{domain name}"
  8. Click "Next"
  9. On the "User Names" page, Enter the following settings
    • "Incoming User Name:" should be your complete E-Mail address including domain
    • "Outgoing User Name:" should be your complete E-Mail address including domain
  10. Click "Next"
  11. On the "Account Name" page, Enter the following settings
    • "Account Name:" should be your complete E-Mail address including domain
  12. Click "Next"
  13. Click "Finish"
  14. Click "OK"
  15. Click on "Tools" menu then "Account Settings..."
  16. Click on "Outgoing Server (SMTP)" in the left window
  17. Click on the E-Mail server that includes "(Default)" then click "Edit"
  18. Verify and correct as necessary the following settings
    • "Server Name:" should be "smtp.{domain name}"
    • "Port:" should be 2500
    • "Use name and password" should be checked
    • "User Name:" should be your complete E-Mail address including domain
    • "Use secure connection:" "No" should be selected
  19. Click "OK" then click "OK"

 

 

Use this procedure if you are using Apple Mail

  1. Start Apple Mail
  2. Click on the "Mail" menu then click "Preferences"
  3. Click on "Accounts" at the top
  4. Click on the "+" sign at the bottom of the page
  5. Click the "Account Information" Tab
  6. Enter the following settings
    • "Account Type:" should be "POP"
    • "Description:" should be your full E-Mail address including domain
    • "E-Mail Address:" should be your full E-Mail address including domain
    • "Full Name:" should be your the name you want people to see when they recieve an email from you
    • "Incoming Mail Server:" should be "pop.{domain name}"
    • "User Name:" should be your full E-Mail address including domain
  7. Click on the "Outgoing Mail Server (SMTP):" list and select "Edit Server List"
  8. Select the current SMTP server from the drop down list
  9. Select the "Account Information" tab
  10. "Server Name:" should be "smtp.{domain name}"
  11. Click on the "Advanced" tab
  12. Verify and correct as necessary the following settings
    • "Server Port:" should be 2500
    • "Use Secure Sockets Layer (SSL)" should NOT be clicked
    • "Authentication:" should be "Password"
  13. Click "Ok", If it asks you to save click "Save"
  14. Close the Preferences panel, selecting "Save" from the dialogue box that appears.

 

 

If you have other E-Mail client software not listed above

Verify and correct as necessary the following settings