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Outlook 2010 or Outlook 2013

Posted on September 15th, 2016
  1. Start Outlook
  2. Click on the File menu, and then click Add Account (or if account exists, select Account and Edit)
  3. Select Manual setup or additional server types, and then click Next.
  4. Select the desired E-Mail account then click “Change”
  5. Verify and correct as necessary the following settings
    • “E-mail Address:” should have your complete E-Mail address including domain
    • “Incoming mail server (POP3):” should be “pop.{your domain}”
    • “Outgoing mail server (SMTP):” should be “smtp.{your domain}”
    • “User Name:” should be your complete E-Mail address including domain
    • “Password:” your current password setting should be correct
    • “Log on using Secure Password Authentication (SPA)” should NOT be checked
  6. Click “More Settings…”
  7. Select the “Outgoing Server” tab
  8. Verify that the following item is checked – “My outgoing server (SMTP) requires authentication”
  9. Click on the “Advanced” tab
    • Make sure this box is checked – ‘This server requires an encrypted connection’ (SSL) check box under Incoming Server (POP3).
    • Note: the Incoming Server (POP3) box should be set to port 110.
  10. Change “Outgoing server (SMTP):” to 2500
  11. Click OK. On the right side of the POP and IMAP Account Settings screen, click Test Account Settings.
  12. Click “Next” then “Finish”.