Engineering and Technical Services
Gaslight Media provides both onsite technical support, and remote monitoring of managed services. We begin with professional consultation which defines what your network does for you, and which methods are best suited to provide the coverage and efficiency that is demanded from it. Gaslight Media understands the importance of uptime, and incorporate failover support and load balancing strategies that work invisibly behind the scenes, because you don't have to see how your network behaves, so long as it does what it supposed to do the first time, every time.
IT Outsourcing
From small networks to multi-location offices, our network staff will provide a seamless IT outsourcing solution that can be counted to deliver courteous service that meets or exceeds your expectations. We specialize in network management, firewall security, VPN applications that add flexibility to any company. We make use of remote monitoring procedures that that are often able to identify and correct problems before they happen. Professional IT outsourcing includes:
Network engineering and installation
- WAN and campus network design, implementation, and management
- Community and public/private wireless and fiber network development and consulting
- Campus, office, hotel, marina, condo, and apartment wired/wireless networks
Wide Area Services
- VPN setup and management
- Video/audio conference systems management
- Temporary remote site Internet services
- Remote monitoring and control
Misc services
- On-line automated backup services (servers/end user computers)
- Domain registration and management
- Internet mail services
- Linux/Unix server setup, configuration, and management
- IP support call center services
- Active monitoring of routers, switches, servers, user systems, facility access and status
- Internet and remote private cameras and audio/video monitoring and talkback
- Large/secure file exchange services
- Internet user training
- Transition assistance to OpenOffice, Thunderbird, and other open-source/free software alternatives.
- General IT/computer support
Managed Services, Technical support & Computer support
For many businesses, network management is not the company priority. A dedicated IT staff adds a tremendous amount of overhead to the company budget that could be be directed to other departments. Even considering the role that a company's network plays in the success of the company, it is often more cost effective to rely on managed services supplied by outside sources. For this purpose, Gaslight Media provides managed services that are customized around the needs of your company, whether your business is small, medium, or large.
Managed services can range from network maintenance, to hosting services linking your business to the rest of the world. The expert technicians at Gaslight Media provide networking support in security and insuring the productivity of the applications which keep a business operating at peak performance.
Internet/IP Bandwidth Management
- Critical traffic prioritization
- User bandwidth consumption control
- IP/VoIP phone service prioritization and quality control
- Router/switch configuration and management
- Incoming/outgoing load balancing & fail-over
Reliability/Redundancy
- Redundant connectivity setup and management
- Management and consolidation of multiple Internet connections (fiber, cable, wireless, dsl)
- Registered address space application and management for redundant connectivity
- Advanced routing configurations (BGP)
Internet network security
- Firewall management
- Intrusion detection and reporting
- Server security audits and active security management
Internet user infringement management
- Intellectual property rights infringements
- Unauthorized file and data sharing
- Infringement complaint investigations and resolution
- Firewall protections to prevent common violations